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2 comments

made a reservation on 4/6 for 4/7 move between 1-5 called to check on eta at 1:45 on the 7th someone that starving students hired called back asked a bunch of unnecessary questions then asked if i had to move today i told him yes at 330 he called and said he could not do the move ive called and called starving students for my refund and have been given the run around its now been two weeks everytime i call the young lady answering the phone is rude and not helpfull at all and it seems no matter what number i push or call she answers the phone she knows my voice now and puts me in a phone loop

Product or Service Mentioned: Starving Students Movers Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $50.

Preferred solution: Full refund.

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Anonymous
#1379714

Those are the full details

Anonymous
#1365960

Dear Customer,

I apologize for the experience you had with our staff and strategic moving partners. Please email me with the details of your experience, including names of the staff and the strategic moving partner.

This is unacceptable, and I take this very serious.

aknaub@ssmovers.com

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