Starving Students Movers
Starving Students Movers Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Starving Students Movers has 1.1 star rating based on 36 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Most users ask Starving Students Movers for the refund as a solution to their issues.
Consumers are not pleased with Billing Practices and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
They at first where helpful then they changed when I needed a refund.
Horrible
December 2017 is the date of the move
I have about 3000.00 dollars of damage but did not purchase the extra insurance as I understand there might be scratches and a few items might break, I was not prepared for the amount of preventable damage to my items. The items arrived in a different truck then than they were loaded onto.
I was told they would not do that. Then when they unloaded the items into our storage unit, they stacked garage tools on top of boxes marked FRAGILE. Broken legs on furniture, numerous scratches and gouges on a handpainted Japanese screen, chunks of wood missing from my dining room table and chairs, broken scrolling on our antique Chinese bench, broken marble slab, broken mirror for the antique dresser, broken headboard, scratched footboard on another bed, broken lamp, broken back of our electric recliner. My great grandmothers desk chair had broken spindles on the back, The list goes on, This is not damage due to moving.
This is damage due to careless and thoughtless moving. Starving Students did not take customary care of our household items. It was negligence, haphazardness, dereliction and pure disregard for our home goods. Starving Students has offered me 300.00 to cover the damage.
Are you kidding me?? I would rather spend money to go to court! They did not use ordinary care. They used no care.
Save your time, money and furnishings, Call a professional mover.. These pictures are just a sample of the damage
- Confusion of who is responsible for the damage who to call
Preferred solution: I will accept 2000.00 for repair of damages
Don't use this company they refer all their jobs to a third party!!
Preferred solution: Let the company propose a solution
THE WORST MOVERS
Horrible broke two of my dressers would never call me back f
They DO NOT CARE it is your LOSS
Did Starving Students Movers try to contact you and what happened afterwards? NO What steps did you take to get this resolved? NONE
- Not as promised
Preferred solution: Full refund
Ripped my mom off stole money out of her bank account
Resolved: The worst experience of moving ever
Disregard review. This happened many years ago
Worst experience
Refund not provided after several attempts
Buyer beware
Nothing up my sleeve ---Do not use Starving Students Movers
A monetary and a moving disaster
Hiring Starving Students was the Worse move we ever made.
- Services
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Verified Reviewer | Las Vegas, NevadaTerrible
Preferred solution: Let the company propose a solution
Do Not Use Starving Students for your move
I had used Starving Students (2) x in the last 4 years and had great results. What I was not told when I called this time, is that Starving Students no longer does the actual move themselves - they broker the moves out.
They guaranteed me a Saturday move between 8 - 12 noon. They charged a deposit 12 days in advance to guarantee this date/time. The Friday before the move they provided a confirmation - then later in the day they changed the time from 1-5 instead of 8 - 12. When I called to advise them that this was unacceptable because I had scheduled other services for the afternoon based on my am appointment with them, I found out that the person who I made the appointment with had forgotten to submit my order and now I did not have an appointment at all for Saturday.
I got no help from dispatch and was told to contact the movers directly. The moving company was the one that told me that they just got the order and would not be able to move me until SUNDAY. I had no choice but to accept this, but it wreaked havoc on my move, cable companies, internet service appointments, etc. My husband and I ended up physically moving much more than we intended to personally move.
This resulted in physical injuries and a visit to the Dr.'s office after the move was finally over. FYI, the movers on Sunday, showed up 4 hours late. The whole experience was a nightmare.
I tried to file a complaint with Starving Students; they never even had the courtesy to call me back. DO NOT USE STARVING STUDENTS.
- Horrible customer service
Preferred solution: Price reduction
About
Starving Students Movers is a company that provides shipping services. The company has been in the business since 1973. For over 35 years the movers have moved more than 965,000 families. Starving Students moving company operates 35 branches in 9 states. Starving Students Movers is the largest local mover in California and Nevada. Starving Students moving company provides local, long distance, and office moving services to 1,000 families each week. The company provides two movers, a moving truck, and all the necessary moving equipment.
Starving Students Movers office of the company is based in Los Angeles, CA.
Starving Students Movers is ranked 175 out of 597 in Moving and Storage category
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That's so horrible!