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Worst moving experience ever! I am a 6 time return customer. I had very positive experiences with this company prior. Here were the issues: No Full Disclosure, Lack of Communication, Horrible Business and Work Ethics. I scheduled the move one month prior to the move...
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Northeast Los Angeles, California
#660998
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Scheduled and agreed upon time was 1PM. Got a call at 12:52 that they will be an hour late. At 3:00 we called the main office to find out why the movers have not shown up yet and were told to call back in 1/2 an hour if they don't show up. At 3:16PM we got a call from...
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1.0
I didn't like
  • There is no humanity
#659538
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our tenant moved out and hired starving students movers. We went over to check on our property and had a run in with them. First they broke a large limb off of our tree and said it just fell off. (under their truck) Then we found our wall rail laying in the yard. ...
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1.0
Fairfield, Pennsylvania
I didn't like
  • There is no humanity
#659444
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They moved me on May 16th. One of the movers asked to use the restroom. The next morning, after the move, my wife discovered they had gone through her purse and stoled her wedding ring (which she had removed because of cleaning the house). Although the mover admitted...
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1.0
#657540
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The movers were inexperienced, very slow and incometent. They took move than 6 hours for a job that should have been no more than 5 tops. An original painting was slashed in the middle, they did not know how to get furniture in or out of a house. But the most...
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#649680
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Charged me 977 dollars to move a one bedroom. took 7 hours +. The over phone quote is a joke.. So young jay z and his grandpa who take 20 mins to park truck.. Its LA you double and bust *** moving.. they had to park in father away parking lot i dont even have access...
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I didn't like
  • Their attitude
  • There is no humanity
  • Whole experience
#640514
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I called SS about a local move of 12 mi. The quoted down payment was not what the movers actually collected. What the movers collected on the day the move was twice the amount quoted! Then came the promised time(s) of arrival. For the first move, I was told they'd...
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1.0
I didn't like
  • Whole experience
  • Their attitude
#616053
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They scratched up my furniture. I had a brand new bedroom set that is ruined. They left furniture at my house in the garage. They were advised how to pack my furniture in storage and they hid furniture in the back that they damaged. They took all day to move a 3...
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Anonymous
Anonymous

I used to work for this company, so i'm not defending it by any means, but a 3 bedroom house isn't a small move. You make it sound like a studio apartment.

Anonymous
never payed

Don't feel bad,they never played me.....going get a law suit,putting them out of business.

#602699
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I called a week in advance for my move to schedule everything. I had to call the movers 3 times to find out where they are and they push back the time over and over. I understand things happen but horrible customer service and they treat you like trash and charged me...
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They gave me a quote of 2hrs min $200.00 over the phone to move a 3 bedroom house NO APPLIANCES. NO BOXES. NO PACKING. JUST FURNITURE. When the movers (all 2 of them) got there they spent the first 30 mins doing the paperwork. One went over the details with me whilst...
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I didn't like
  • Entire move was a disaster
#568515
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